FAQ

Why are ProperPowders products slightly more expensive than similar products on the market?

All our products are homemade and we only use high-quality natural ingredients. These cost more to source however we feel it's justified as your body is priceless and we wouldn't want our customers consuming things which could negatively effect them in the long-run. We do not take shortcuts and we certainly don't sacrifice quality, this is reflected in our price :)

Why are some flavors higher in carbohydrates than others?

Some flavors are higher in carbohydrates because of the fruit content in them. Another reason is due to the use of Xylitol, the natural sweetener which we use, this is also high in carbs however these carbs whether from the fruit or Xylitol are seen as good because they are naturally occurring and won't make you gain weight like other carbs do.

How much does shipping cost?

Shipping is free for all UK orders, you will not be asked to pay for any separate fees at checkout, how great is that!

Which countries do you ship to?

Currently the UK only.

How long will my package take to arrive?

Orders placed before 1pm Monday - Saturday will be processed same day and should take around 2-3 days to arrive at your address. Any orders placed on a Sunday will be processed the following day.

What is Maltodextrin?

Maltodextrin is a low-calorie fine white powder which comes from starchy grains or vegetables like corn, potatoes, rice or wheat.

What is Xylitol?

Xylitol, although it sounds like something artificial, is actually a natural sweetener which looks and tastes like sugar but has fewer calories and does not raise blood sugar levels.

What does 'natural flavoring' mean ?

Unfortunately we cannot make this completely known as that would be giving our recipe away ! However we can assure you that the ingredients used in our 'natural flavorings' are healthy and wholesome, an example of one such ingredient is real fruit.